Uber, Ola cab back on road, but not everyone can book a ride: check if you can 

Uber, Ola cab back on road, but not everyone can book a ride: check if you can 

Uber, Ola are back on the road, but not everyone can book a ride: answers to all questions


The latest lockdown (3.0) guidelines provided by the Ministry of Home Affairs (MHA) bring some relief to ride-hailing services like Uber, Ola, and others. From midnight of May 4, Uber and Ola have resumed services since the first lockdown was announced back in March. Similar to essential and non-essential product delivery regulations, cabs can operate only in the green and red zones. Any person belonging to the Red Zone will no longer be able to book a cab.

According to the latest guidelines of MHA, people booking a ride with Ola, Uber or any other ride-hailing services need to keep in mind that only one passenger and one driver can be present in the cab. This means no pool or share ride for now. This is one of several precautionary measures that the Indian government has taken to prevent the spread of the coronavirus epidemic.

Uber, Ola cab back on road, but not everyone can book a ride: check if you can 

The Government of India has divided the country into three regions: Green, Orange, and Red.


Few points to keep in mind 

  • The guidelines clearly note that no one should step in between 7 am and 7 am for non-essential needs until further notice is given.
  • Uber has guidelines that when riding a car or auto, no more than one rider other than the driver must travel at once. No one should be seated next to the driver.
  •  Green zone includes Cuttack, Jamshedpur, Daman, Silvassa, Kochi, and Guwahati. Orange zone includes Amritsar, Hubli, Panchkula, Udaipur, Asansol, Vapi, Dehradun, Mangalore, Rajkot Rohtak, Gurgaon, etc.
  •  Cab service to the Red Zone will be suspended and no travel will be allowed. In particular, metropolitan cities including Mumbai, Delhi, Kolkata, Hyderabad, Pune, Bangalore, Chennai, and Ahmedabad have been designated as red zones.
  •  Riders should wash their hands with soap before and after the ride.
  •  It is mandatory for all riders to wear a face mask at all times during the ride.
  •  Uber is encouraging riders to use digital payments instead of cash.
  • As directed by the government, senior citizens above 65 years of age, existing diseases, pregnant women, and children below 10 years of age should remain at home except for essential requirements.
  • Cab services have been temporarily discontinued since the first lockout was announced in March. Over the past few weeks, we have also seen various essential product delivery platforms and government agencies from Uber, Ola, and other ride-hailing services. With services partially resumed, drivers can eventually revive their livelihoods which had been stalled since March. Currently, there is no confirmation as to when Uber and Ola will begin service in the Red Zone.


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